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Welcome to the Help Center

The SQUADRIG support team is here to help you with any inquiry or issue. You can find quick answers via the sections on this page, or contact us directly through whichever channel suits you best.

Contact Methods

📧 Email

Response within 24 business hours maximum.

General Support: support@squadrig.com
Orders & Invoices: orders@squadrig.com
Returns: returns@squadrig.com
Warranty: warranty@squadrig.com
Tech Consulting (Custom PC): tech@squadrig.com

📱 WhatsApp

Fast response from 9 AM to 10 PM.

WhatsApp numbers on the Contact page.

🌐 Social Media

Follow latest offers and quick communication:

Facebook: @squadrig
Instagram: @squadrig
TikTok: @squadrig
YouTube: SQUADRIG

Support Hours

Saturday - Thursday: 9 AM - 10 PM.
Friday: Weekly off (responses delayed until Saturday).
Public Holidays: Response may be delayed 1-2 days.

Before Contacting, Try These Resources

FAQ — Answers to the most common questions.
Shipping & Delivery — Everything you need to know about shipping.
Return Policy — Return conditions and periods.
Warranty Policy — Warranty details on all products.
Returns & Exchanges — Differences and procedures.

Quick FAQ

How do I track my order?

From your account → "My Orders" → select the order to see its status. Or use the tracking number sent to you via SMS.

I received a defective product, what do I do?

Don't power it on, don't remove outer packaging if possible. Send us photos and video of the defect to warranty@squadrig.com with your order number, and we'll act immediately.